Questions & answers
Clear answers. In one place.
Product, pilots, pricing and data boundaries.
15 results
What does the mobile inspector use?
EPOVIS is software with an iOS field workflow and Web coordination. Evaluate an iPhone-based workflow for guided capture, inspection, repair and independent reinspection. Confirm supported device models, spatial guidance, lighting and model preparation for your scenario. The size of the inspected asset does not determine the hardware requirements.
Link to this questionWhich quality records should stay connected?
The intended workflow connects the asset or serial number (SN), inspection point, applicable scheme and criteria, source images, findings, repair and independent reinspection. An asset/SN evidence trail is not the same as batch genealogy or a complete QMS. If you need IQC/IPQC/OQC forms, numeric tolerances, MRB review, supplier quality or automatic line stops, confirm each requirement in a scoped demonstration; these capabilities are not established by this overview.
Link to this questionHow do we assess a lightweight, low-cost start?
Start the evaluation with one inspection scenario and the devices your team already has. Confirm compatibility before assuming those devices are sufficient. Compare subscription, AI usage, storage, setup, training and integration costs in a written proposal. There is no public self-service price or guaranteed one-week rollout. Validate capture storage, synchronization and AI access separately if the site has weak connectivity.
Link to this questionWhere is EPOVIS currently available?
Service availability and deployment requirements are confirmed for each country and project in a written proposal.
Current availability: Europe, the Americas, Dubai and Australia. Except for Dubai, services and deployment are not currently available in China or other parts of Asia, including Taipei. This is a temporary service scope.
Link to this questionWhich field environments fit EPOVIS?
We focus on visual inspection of large assets, many inspection points or distributed locations, such as robot assembly and power-plant piping. We assess equipment, visible defects, capture conditions and standards first. Ordinary images are not a substitute for NDT or safety certification.
Link to this questionWhat should I prepare for a first demo?
Bring one specific inspection object, common issues and your current process. Share authorized reference images or standards if available. You do not need a complete dataset before the first conversation. Do not send sensitive information without permission.
Link to this questionHow do iOS and Web divide the work?
iOS handles professional work in the field: spatial guidance, capture, inspection, repair and independent reinspection. Web supports enterprise data lookup, progress tracking, management and deliverables. It does not replace field qualifications or professional judgment.
Link to this questionDoes a shift handover automatically transfer responsibility?
No. Web can summarize progress, open items, evidence and the proposed receiving team in a draft. Initiating a handover and accepting it are separate actions. Responsibility does not transfer merely because a summary was generated.
Link to this questionDoes AI replace every professional decision?
AI analyzes standards and field evidence under configured, authorized decision modes. Company rules, qualifications and human-review boundaries remain in force. Repair completion is not the same as passing independent reinspection.
Link to this questionWhat can natural language do on Web?
Query, analyze, track, manage tasks, configure your organization and prepare deliverables within existing permissions. Queries return sources; changes show scope and impact for confirmation. Conventional controls remain available.
Link to this questionDo I need a complete 3D model to get started?
First define the asset, inspection points and capture views. We then assess available models and spatial annotation requirements. The synthetic HR01 demo is not a model or measurement reference for your equipment.
Link to this questionWhat if connectivity is unreliable?
A pilot should assess field connectivity, local capture storage, sync recovery and AI service access. Locally retained data is not automatically synchronized. We do not promise all AI capabilities will work offline.
Link to this questionHow are fees and Credits determined?
We define assets, team, frequency and deployment needs before agreeing subscription scope and expected usage. Credits account for inspection and Agent work. Allowances, rates and consumption rules belong in the formal proposal. There is no public self-service price at present.
Link to this questionCan EPOVIS connect to our systems or use dedicated deployment?
Tell us about API integration, data import, network isolation or deployment requirements. We assess the target system, interfaces and security needs before confirming scope. We do not promise out-of-the-box compatibility with every system.
Link to this questionHow are field images and inspection data used?
Access, retention, deletion, export and training use must be defined in service and data agreements. A demo inquiry does not authorize cross-customer training on your data. Agree on secure sharing and permissions before sending sensitive material.
Link to this questionStill have a question?
Tell us about your field conditions. Talk directly to the team.